1. Order Processing
All orders are processed within [insert time frame, e.g., 1–2 business days]. Orders are not shipped or delivered on weekends or public holidays. If there is a delay in processing your order due to high order volume or other circumstances, we will notify you via email.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on the weight and destination of the package.

  • Standard Shipping: Estimated delivery time is [insert time frame, e.g., 5–7 business days].
  • Expedited Shipping: Estimated delivery time is [insert time frame, e.g., 2–3 business days].
  • International Shipping: Estimated delivery time is [insert time frame, e.g., 7–21 business days], depending on the destination country.

Please note that delivery times are estimates and may vary due to factors such as shipping carrier delays, weather conditions, or holidays.

3. Shipping Methods
We offer a variety of shipping methods to best meet your needs:

  • [List shipping providers, e.g., China Post, SF Express, DHL, FedEx]

4. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can track your order on the courier’s website. Please allow 24–48 hours for the tracking information to be updated.

5. Shipping Restrictions
We currently only ship to [insert countries or regions you ship to]. Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses. If your shipping address falls under a restricted area, we will notify you and provide an alternative solution.

6. Shipping Charges
Shipping costs are calculated based on the shipping method, the weight of your order, and the delivery destination. You will be able to see the final shipping cost at checkout before you complete your order.

7. Customs, Duties, and Taxes
For international orders, please note that you may be responsible for additional customs fees, import duties, taxes, or other charges imposed by the destination country. These fees are not included in the total price at checkout and are the responsibility of the customer.

8. Lost or Damaged Items
If your order arrives damaged or is lost during transit, please contact our customer service team immediately at [insert email address]. We will assist you in filing a claim with the carrier and help resolve the issue by sending a replacement or issuing a refund.

9. Shipping Address
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or undelivered packages due to incorrect or incomplete addresses. If you notice an error in your shipping address, please contact us immediately to update it.

10. Contact Us
If you have any questions or concerns about our shipping policy or need further assistance with your order, please feel free to contact us:
Email: ccscoops2026@outlook.com
Phone: 13065423797
Address: A22-C28, Minsheng Yijing, Ancun Committee, Haicheng Economic and Technological Development Zone, Anshan City, Liaoning Province, China.